Delivery


Our company uses DHL EXPRESS for international deliveries and Fan Courier for internal deliveries (Romania only).

We do our best to dispatch orders within 3-10 days from purchase and use the best shipping company and also the fastest method. We are not responsable for any delays caused by destination customs clearance processes, severe weather or other unforeseen circumstances. We always pack the goods very well and only use paid postages who can guarantee that the goods are safe during shipping. All shippments are made from Romania, Bucharest and you will receive them according to the distance between countries. Within EU there should not be any custom duties and additional costs therefore the package should arrive fast.

Once your order has been processed, you will receive an email confirming your order has shipped. The email contains your order's tracking number. Use that number to track your order here: https://www.dhl.com/ro-en/home/tracking.html

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