Terms and conditions


These Terms and Conditions (“Agreement”) are between you ("User") and our Company, DAPIX INNOVATIONS SRL.

We reserve the right to change, suspend and discontinue any aspect of the Products at any time, including but not limited to the nature of the Products offered, databases, hours of availability, and equipment or software needed for access or use. We reserve the right to prevent you from using the Website for any reason, at our sole discretion.

Collection of Information
We collect personally identifiable information, such as names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill you specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing list. We use the submitted information in order to be able to ship you the purchased items along with the invoice(s), to notify you about future new collections and waiting lists, to send SMS and/or emails containing discounts, deals and anything we deem appropriate. However, you can always choose to unsubscribe from our emailing list and/or delete your account (in case you created one). If this happens, we will never send you any emails or notifications of any kind and keep only the information required by law related to your past activity and interaction with our website. All other details will be forever erased from our database.

Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information WILL NOT be shared with third parties.

Anti Spam Policy
We will NEVER send spammy messages, we will NOT sell your contact information or share them with a third party EXCEPT for the shipping companies. We will only provide the basic information needed for the ordered package to be shipped and nothing more. We will not send you emails or any kind of spammy messages promoting other products, services and/or companies.

Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Privacy Contact Information
If you have any questions, concerns, or comments about our privacy policy you may contact us

Prices and custom duties
Prices for our products may change from time to time. Any changes to the price of Products on our site will not affect any orders which we have confirmed. All prices are listed in EURO and contain applicable statutory VAT and are effective until they are updated. Shipping fee in NOT included in the price, it is displayed right after you select your country of origin. Also, the custom duties and additional costs are supported by the buyer.

Return policy
In the EU you have the right to return purchases made online or through other types of distance selling, such as by phone, mail order or from a door-to-door salesperson, within 14 days for a full refund. You can do so for any reason – even if you simply changed your mind.
In order to start the returning procedure please see the section Service and Return

The Products
The description of the Products on our site is approximate only and images of Products are for illustrative purposes only. Whilst we make every effort to be as accurate as possible on our site in the description of the Products (including, without limitation, the size, weight, capacities and dimensions of the Products) and to display colors accurately, any description is approximate only and we cannot guarantee that the colors displayed on our site accurately reflect the color of the Products.  The packaging of the Products may also vary from that shown in the images on our site.

Ordering process and Confirmation
Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order before submitting it. If you submit an order to us which contains an error, please contact us at contact@dapix.ro as soon as possible to correct the error. We will try to correct any error in the order submitted by you before it is processed, but we cannot guarantee this.
After you place an order, you will receive an e-mail from us acknowledging that we have received your order. This order acknowledgement does not mean that your order has been accepted by us. We will confirm our acceptance of your order by sending you an e-mail that confirms that the Products have been dispatched. If we suspect someone’s identity, address, email address and/or payment information is being used fraudulently or in an unauthorized manner, we may require additional verification or information before accepting any order. The Contract between us will only be formed when we send you the confirmation email once the order has been shipped.
If we are unable to supply you with a Product (for example because that Product is not in stock, no longer available or because of an error in the price on our site) or if we suspect your order to be fraudulent or placed in your capacity as a retailer or a reseller or otherwise placed in bad faith or not for a personal use, we will inform you of this by e-mail and we will not process your order. If you have already paid for the Product, we will refund you the full amount as soon as possible and, in any event, within 14 days of our e-mail notification to you.

Warranty policy
Please consult the Warranty Terms and Conditions section along with Service and Return section under which the warranty conditions and sending for service procedures are explained in detail.

Payment options
The only pament method we use is Paypal, however we can also add other payment methods anytime, without prior notifications.

Changing of Terms and Conditions
We may, at any time, and at our sole discretion, modify these Terms and Conditions of Use, including our Privacy Policy, with or without notice to the User. Any such modification will be effective immediately upon public posting. Your continued use of our Service and this Site following any such modification constitutes your acceptance of these modified Terms. Before purchase, you must read and agree with these terms otherwise you should not purchase anything from our website, the purchase alone is interpreted as acceptance of these terms and conditions of use.

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